Tip of the Week: Logging Into Your BandPage

Did you know that the first product we ever made was BandPage on Facebook?   The original App was designed to provide musicians with an easy and effective way to share their music with fans on Facebook.

But that’s not all.  In recent months we have released a series of other products, like BandPage Everywhere, and BandPage Connect, to enable musicians to set up an online presence that reaches beyond just Facebook.  Because we started on Facebook, we implemented Facebook Connect as a way to identify our users.  This means that in order to use BandPage in any capacity, you must have a fan page on Facebook to connect it to.  

What does Facebook Connect do?  In a nutshell:  it is a system that aggregates Facebook User data from personal profiles and pages, and enables companies like ours to access and understand this information in order to identify who is using our product.  This means that when you log in to your BandPage, we are able to tell that you are who you say you are based on the information that we receive from Facebook Connect.

So why are you telling me this?  In recent weeks, some of you have had trouble logging in because you have deleted the Facebook page that your BandPage Profile is associated with.  While it is true that you no longer have to have an active BandPage on Facebook in order to have a BandPage Profile, we do still use Facebook Connect as a way to ID our users.  So even if you don’t have a BandPage App on the Facebook fan page associated with your BandPage Profile, you do still need to have that page in order to use BandPage.  If you delete the fan page, you remove our ability to know who you are; if we don’t know who you are, you can’t log in.

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What if I don’t have Facebook and I want to use BandPage?  We know that Facebook isn’t ideal for all musicians, and that some even prefer not to use it entirely.  We are always exploring ways to improve the BandPage experience and updating our log in system is an important project- enabling musicians to sign up and have a BandPage Profile that is independent of Facebook Connect is definitely on our radar.  While we can’t give you an exact date, know that this is something in the not-so-distant future of BandPage.

In the meantime, if you are having trouble logging in or have some questions that you need to ask us, feel free to contact us at Support@BandPage.com.  Or visit our Help Center to see if your questions have already been answered.

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