Get Set with PayPal

There are a few steps to setting up Experiences on BandPage. One of the most important is ensuring your PayPal account is set up to sell and accept payments. To help you out, we’ve created a list of requirements.

paypal

To set up a PayPal Seller account, you need to do a couple of things in PayPal.

1. Your PayPal account must be a Premier or Business account. Personal PayPal accounts do not have the seller option, so you need to upgrade before you can set up a Seller’s account. Note that PayPal Premier and Business accounts are not available in all countries. Check with PayPal to make sure you can set up a Business or Premier account where you’re based!

2. Make sure ‘PayPal Account Optional’ is turned on. This enables non-PayPal Members to pay by credit card, key to let as many fans as possible pay for your Experience.

3. Ensure your credit card and bank account information have been linked and verified in PayPal. In order to sell an Experience, you can not have a negative balance in PayPal so make sure you’re in the black there.

Any questions? Let us know in our Help Center!

BandPage partners with Bombplates

We’re proud to announce a new partnership with Bombplates, which develops powerful websites for musicians all over the world. The partnership will make Bombplates’ website services available to the entire BandPage community.

“Our goal is to make it as easy as possible for musicians to grow their fanbase and their business. By teaming up with Bombplates, we’re able to help bands efficiently build their online presence and better connect with fans, both existing and potential,” says Chris Wiltsee, Senior Director of Business Development for BandPage.

Bombplates will offer the ability for BandPage musicians around the world to easily create custom websites, including the following features:

  • Flexible, customizable design using Bombplate’s built-in tools

  • Full-featured blogging tool, linking to artists’ WordPress, Blogger or Tumblr

  • Custom widgets for custom content

  • Electronic press kit tool



“We are very excited to partner with the BandPage team to expose our DIY solutions to their artists. The service they provide to their users is unmatched, and the level of respect they have amongst the music community is amazing,” said Tommy Stalknecht, Head Of Product Development for Bombplates. “We are determined to provide the best experience for fans and musicians alike.”

Read more about the partnership at the Bombplates blog.

Anberlin: All Access

Anberlin is responsible for one of our most exciting Experiences so far. The band was set to embark on a US acoustic tour, and wanted to do something extra special for fans. Using BandPage Experiences, they offered fans a chance to watch soundcheck, tour their bus, get a signed Instax photo, a free tshirt, play cornhole with the band, and get early entry to the show.

ANB-BandPage-Experience

Fans purchased the package in record time with nearly every show sold out, along with hundreds of delighted comments and emails from fans desperate for the same opportunity. The band followed up with an additional and even more incredible ‘All-Access’ package and sold out every show immediately!

Screen Shot 2013-06-26 at 5.27.43 PM

The follow-up pictures posted from the meet ups let them give a shout out those who attended, providing additional content for all fans to enjoy.

Screen Shot 2013-06-26 at 5.27.56 PM

All told, Anberlin gave their fans more of what they wanted and generated additional revenue for their tour. We can’t wait to see what more comes of Experiences!

BandPage Partners With Ning To Help Musicians Build Fan Communities

BandPage is pleased to welcome Ning.com to our growing family of Content Syndication Partners.  Used by artists like Linkin Park and Plain White T’s, Ning.com is a community-based platform that makes it easy for musicians to launch their very own social network site in the matter of minutes.

Screen Shot 2013-05-30 at 3.10.57 PM

BandPage teamed up with Ning with a single goal in mind: to deliver a number of robust community site features to those musicians that are ready to go beyond Facebook, a static website or blog and let their biggest fans take center stage. Unlike other social platforms, Ning lets bands and fans connect, converse, and create content together through tools such as band- or fan-led blogs, forums, photo sections, and more.  Plus, Ning gives musicians complete ownership and control of their branded online communities where they can nurture, cultivate, and empower their loyal followers.

Our new BandPage/Ning integration makes it easy for you to pull all of your different social networks and properties together under one roof where fans can follow your various social feeds, stay up to date with your latest blog content as well as participate in fan forums with other fans.  And instead of building your site from scratch, any musicians with a BandPage Account can automatically shift and syncing their BandPage content with their Ning site using our “BandPage Connect” technology.  Connecting your BandPage account automatically syncs all of your BandPage content, including your music, tour dates, photos, videos and About info to your Ning-powered site.  You can then choose to alter the design of your site by uploading your own header and background images and making the necessary adjustments to the font and color.  It’s that simple.

musicdadaland

For those of you who want to engage with their fans on a deeper level, you can take advantage of the power and flexibility of Ning 3.0 to add features and custom pages on the fly: fan photo section, individual band member blogs, a private street team forum, contests, and more.  Dada Life’s Ning-powered site, Dada Land, allows Citizens (fans) to climb the member ranks and become Dad Land Ambassadors by completing a certain number of missions. The possibilities are endless.

Our very own Chris Wiltsee, Sr. Director of Business Development, had this to say about our unique partnership, “bands want feature-rich flexible social networks and are eager to integrate their unique content into those networks. Ning is clearly striving to meet this need and BandPage is pleased to welcome Ning into its growing base of content partners.”

Check out just how easy it is to quickly incorporate your BandPage profile into your Ning social site in the video below and try it for free by going to www.ning.com/bandpage and clicking the BandPage Connect button.

Connect Your BandPage Content with Ning from Ning on Vimeo.

Tip of the week: Adding SoundCloud tracks to your BandPage Profile

It has come to our attention in recent weeks that some of you have had trouble getting SoundCloud tracks into your BandPage Profile. After some investigating we’ve discovered that there is a common misunderstanding amongst many of you BandPagers so we are here to help clarify a few things.  First and foremost,uploading a track from your computer and adding tracks from SoundCloud are essentially the same thing. Both processes require that you sync your BandPage Profile to a SoundCloud account.  However, the processes for doing so are a bit different.

Adding Tracks From SoundCloud:

When you click to add tracks from your SoundCloud account, you must first go through the process of syncing an existing SoundCloud account to your BandPage Profile. If you haven’t already sync’ed your SoundCloud account, you will be asked to log into SoundCloud using your SoundCloud credentials.  Once you have logged in, the list of the tracks currently in your SoundCloud library will pop up.  If there are tracks that aren’t already in your BandPage profile, you will have the ability to add them here.  Adding new tracks is as simple as clicking the check boxes next to the tracks you would like to add.  Once you have finished selecting your tracks, click “Next” and you are good to go!

addfromsoundcloud

Screen Shot 2013-05-23 at 4.37.08 PM

Uploading Tracks From Your Computer:

When you click to upload from your computer, it technically still requires you to connect to your SoundCloud account. We provide this option as a way for you to set up a SoundCloud account quickly and easily – essentially skipping the step of having to go to SoundCloud.com first.  This is helpful for those musicians that don’t yet have a SoundCloud account.  By adding a track via your computer, you are able to quickly create a SoundCloud Account and immediately starting add tracks to your BandPage Profile.

computer

It is important to remember that your BandPage Profile can only be connected to one SoundCloud account at a time. If you try to upload from your computer when you have already added tracks from your SoundCloud account, it won’t work. Similarly, if you try to connect to a SoundCloud account when you have already uploaded from your computer, this won’t work either. You need to either consolidate your music to one SoundCloud account, or disconnect the current account so that you can connect to the new one created by uploading from your computer. If you wish to disconnect or reset your SoundCloud account, you can learn how from this helpful article in our Help Center.

YouTube Playbook Guide (The Cliffs Notes)

Last week YouTube was nice enough to release a 40 page “creators guide” for musicians advising them on the best ways to leverage YouTube to build a loyal and engaged fan base.  In case you don’t have the time or energy to dig through all 40 pages we were kind enough to create our own bulleted list of what we considered to be some key takeaways.  For those of you who want to dig a little deeper, you can check out the rest of the guide here.  Enjoy!

Optimize for Better Discovery

1. Get Your Metadata Working for You:  First things first, don’t forget to lead with the song title, artist name [your name] and album title in the title of your video.  And be sure to include heavily searched terms as well.  If you have a famous guests on the song, be sure to include their name.  If you cover a song, be sure to include the name of the artist whose song you covered.  Remember, most people find music channels through search results, so optimizing your videos for discovery is key.

2. Tag Tag Tag: Tag as many terms that are relevant to your video as you can.  Use both general and specific key words.

3. Use An Intriguing Thumbnail:  Be sure to choose a thumbnail that is compelling.  You want people to want to know what is happening in your video so choose something that invites curiosity.

4. Descriptive Description: Take advantage of the real estate under video description to include calls to action like “click to buy here” or “view new video here.”  Be sure to include new album release date, up coming concert dates, links to socials, digital store, etc.

5. Take Advantage of Annotations: Annotations have a few important uses.  First, you can add annotations to your older videos to direct fans to your newest video.  Or you can add an annotation to a new video encouraging fans to check out your other videos so they can get to know you as an artists better.  On top of that, you can use annotations to promote your licensed merchandize directly in your videos.  Just don’t forget to leverage your top performing videos!

Screen Shot 2013-04-19 at 3.39.04 PM

6. Choose a Layout that Meets Your Needs: A single channel layout makes it easy for you to target announcements to specific groups of fans and encourage fans to help shape your content.   A single channel layout will include all of your curated content, live performances and official videos on a single channel.  A multi-channel layout allows you to separate your content into different channels.  You can upload official music videos onto your main channel and your favorite music, live performances, funny videos, etc to a different one.  This makes it easy for your fans to find exactly what they are looking for.

Screen Shot 2013-04-22 at 9.46.31 AM

Releasing an Album or Song

7. Not One but TWO Videos:  If you are going to use YouTube to release a new song, they highly recommend you create both a lyric and an official music video.  Lyric videos are easier to make and will help build buzz for when you do drop your official music video.  Lyric videos also help your fans connect with your music by getting them more acquainted with your message and words.  For many people, lyrics can make or break a song.

8. Leverage the Community: Get your fans to particpate in this intimate process with you.  Ask them for their feedback and thoughts on your song. Enourage them to comment, share and subscribe to your channel.  You can even ask them to create re-mixes or covers of your song and share them with you.

9. Use Data: Be sure to pay close attention to the regions that are driving the most traffic to your channel.  Examine your traffic sources.  Are there any specific blogs or sites that are driving a significant amount of traffic?   Use this data to help determine where to hold live events, interviews, reach out to the local press, etc.

Engage With Your Fans

10. Exclusive Perks: A great way to keep your fans engaged is to offer them exclusive perks.  Give your fans and subscribers first crack at new tracks, behind-the-scenes video clips or even concert tickets.  Leverage  annotations and/or your video descriptions to help promote them.

11. Q&A: YouTube recommends dedicating one day a month to holding a live Q&A or Google Hangout session with your fans.   Take questions, talk about new projects you’re working on and just hang out.   Your fans will appreciate the opportunity to spend quality time with you and you’ll continue to gain new YouTube followers in the process.  A win-win.

Screen Shot 2013-04-22 at 10.08.24 AM

Best Practices: Building a BandPage Experience

Hey Musicians,

For the past few weeks we’ve been carefully studying the various Experiences that have made their way onto our new Marketplace platform in hopes of educating you on what it takes to create a successful “offers” campaign.  We’ve been fortunate to have the opportunity to work closely with many of the great musicians who are currently using our Marketplace and have helped many of them develop, refine and successfully sell their offers.  We learned a TON in the process and want to share that knowledge with you.

In our earlier blog posts, we covered the different ways you can promote your Experiences to your fans via Facebook, Twitter and YouTube.  Remember, nothing is more effective than you, the artists encouraging your fans to check out new opportunities to engage with you.  It has proven to be the most useful way to reach your fans that we have seen thus far.

However, for this blog post we’ll start at the beginning and cover some of the best practices for developing and setting up an Experience once you have made the decision to participate in this Brave New World of fan engagement.  Let’s get started!

Where to Start

The first step in creating your Experiences, is deciding on what your goals are.  Are you trying to maximize revenue or are you more focused on creating cool new ways to engage with your biggest fans?  Deciding on your ultimate goal will help inform the choices you make for each of the offer variables below.

  • What to Offer
  • Pricing Your Offer
  • Quantity
  • Title
  • Description
  • Expiration Date
  • Video / Photo

What to Offer

Offerings can be broken down into 3 main types: Personalized merchandise, fan participation, and personal experiences.

  • Personalized Merchandise/Momentos: These are often manufactured goods that you can easily add exclusive value to.  Examples include signed vinyl, handwritten lyric sheets, a signed print from a show, signed drumheads, etc.   What’s great about items like these are they already have real-world value and adding an exclusive twist to them instantly makes them even more valuable to your fans.  Be sure not to confuse this with your standard merch.  You should only choose items that are limited in quantity and that you have personalized yourself.  These types of offers can also include hand-made items that you have put your own personal touch on.  We’ve seen artists successfully sell hand painted pictures/drawings to fans.  Other artists have successfully sold mix-tapes of their favorite songs or songs that have inspired them over the years.  Consider doing an acoustic cover of a fan’s choice.  Maybe a full EP.  Get creative.  Think of your favorite artists.  What cool stuff could they offer that would intrigue you?
  • Fan Participation:  These are super exclusive experience-based offers that let your fans be a part of your creative process.  Shooting a new video?  Let a fan be an extra.  Need some handclaps for a track your working on?  Give your biggest fans a crack at it.  If you’re feeling brave, you might even let a fan design your next album cover.  One artist created totally unique songs using sounds, samples and concepts sent to them by the purchasing fan.  Pretty amazing.  If a fan does participate in a project of yours, consider including their name in the credits or thank you notes as a further token of your appreciation.
  • Personal Experiences: These are also experience-based offers that allows your fans connect with you on a more personal and intimate level.  These types of offers can include a one-on-one skype session, a meet and greet before a show or a visit to the recording studio to sit in on the recording of your next album.  We’ve seen a number of talented artists offer their fans guitar or piano lessons.  We even had one artist completely sell through all of her theremin lessons.  There are handful of other artists who have successfully sold private concerts that are to be held in a fan’s living room.  Fans are always looking for unique and exclusive ways to engage with their favorite artists and creating a once in a lifetime experience is worth a premium price.

Pricing

In general, pricing will be a learning process for each musician. When first starting out, we recommend limiting the quantity of offers and pricing them to sell.  You can always add additional ones later.  It’s important to engage your fans right off the bat with an intriguing offer that won’t break the bank.  This will help generate buzz among your fanbase.  We saw a number of bands completely sell out of their offers within hours of promoting them to their socials who ended up having to add more items due to overwhelming fan demand.  That’s the kind of position you want to be in.  Remember, the higher the price the more promotion you’ll need to do in order to reach those few “Superfans” who’ll be willing to and have the means to pay a high price.

A few things to keep in mind when pricing your offer.

  1. First off, consider the costs associated with your offer.  Are there costs associated with transportation, shipping, merchandise, the venue, etc?  Your time is obviously worth something to you so don’t forget to take that into consideration.
  2. Secondly, you want to make sure you are offering something of value.  If you are selling a manufactured good like a signed CD or poster, you’re going to want to keep the price close to it’s real world cost (depending on how popular you are.)  You can always add additional value to a manufactured good by adding your own unique twist to it.  Hand-write lyrics on a poster or draw a picture on a drumhead and sign it or for a fan.  Perhaps you can create a personal one-of-kind greeting to open your new album.  Adding a one of a kind experience to a manufactured good that already has real world value not only gives you a decent starting point price-wise but also affords you some flexibility depending on your audience.   However, if you are selling a vinyl test pressing, or a meet and great before a show or something that is super rare and limited in quantity, you will be able to fetch a premium price based on the exclusivity of the item or experience.
  3. A good rule of thumb: Put yourself in your fan’s shoes.  Would you be willing to spend your hard earned cash on your reward?  Let your honest answer to that question guide you.

Quantity

Depending on what your goals are, you can either choose to keep your experiences exclusive and intimate or far-reaching and accessible.  If you’re experimenting with offers, it’s a good idea to keep inventory low to see how they initially sell.  You can always increase the quantity if things start to sell quickly or even better, sell out.   Keep in mind, the quantity you set is closely related to price – the lower the quantity of something the more exclusive it is and therefore the higher you can price it.  Offerings with a high quantity do not have that “exclusivity” factor and you are better served to price those a bit lower.

Let’s take a look at two good examples of both cases.  We’ll compare Mum (an avant-grade Icelandic band) and The Postelles (an up and coming American indie rock band) to highlight the dynamic relationship between exclusivity and price.

  • Mum offered fans a completely custom song created using a fan’s choice of sounds, samples, concepts, etc. Due to the time commitment and effort needed to produce this offer, the band decided to only sell a few.  Naturally, the price was expensive for such a unique opportunity but the final product warranted it.  Within hours of sharing these unique opportunity with the fans, Mum was able to sell 3 customized songs for $1500 each.  Not a bad way to make some extra cash and cultivate a greater relationship with some of their biggest fans.
  • The Postelles wanted to create some buzz around their newest release and encourage their fans to actually BUY their album rather than stream it.  So they came up with the idea to personally “audiographed” 50 copies of their new album. An “audiograph” (according to them) is a personalized dedication just for the fan in digital format to be played in (STEREO) at the very beginning of the new album.  Fans loved the idea of having something personal and unique to them and jumped at the opportunity.  The Postelles kept prices incredibly reasonable knowing they could sell a large volume and create some excitement around the album.  It worked like a charm.  Fans who weren’t able to get their hands on the first wave of audiographed albums begged for the band to create more via The Postelles Facebook page and Twitter.  There was clearly a large demand, so The Postelles made a handful more which almost immediately sold out again.

Title

The title is the first thing a fan will see when the come across your offerings on your social channels, via email, and when they’re surfing the BandPage Experiences site so be sure to make it simple yet compelling and memorable.  Fans should want to click on your experience to learn more so have some fun with it and keep it personable and honest.

Top selling Experience titles:

  • Exclusive Pre-show Listening Party!
  • …And It Shook Me (AUDIOGRAPHED VERSION)
  • Personalized Outgoing Message from Us!
  • Backstage Buddz Bundle
  • Catch Our Show From The Side Stage
  • Wood Printed Design Hieroglyphics X Oakland
  • Intimate “Living Room” Album

Description

Your description is the best place to communicate to your fans what exactly it is you are offering them.  It’s imperative that you are as descriptive as possible so that the fan is absolutely clear on what it is they are getting in return for their money.  What format is it in, how long will it be, what’s included and how it will be fulfilled?  If there are rules and policies, be sure to list those out as well.  If you can’t give fans side stage access to shows that you aren’t headlining, be sure to make that clear.  Be sure to also include a clear call to action at the beginning or end of the description if there is something you specifically need from the fan.

Examples of good descriptions:

  • Issues’s Exclusive Pre-show Listening Party tells you exactly what is included: a Q&A, all the autographs you want, photos, an extremely intimate group setting, and of course, listen to the new material.
  • Stars’ Watch a Show From the Stage tells you the logistical details: you get 2 tickets included with the purchase, you get to choose which show you want to be on the stage for, and the purchase does not include travel to/from the show.
  • Hieroglyphics’ Wood Printed Design’s description includes the exact canvas size, some background and history, and for this offer the image shows you exactly what you see and is used to support the description.

Expiration Date

Shorter durations for your Experiences will have higher success rates and create a sense of urgency for your fans. We recommend setting your expiration date no later than a month out, and promoting it at big milestones (2 weeks left! 1 week left! 2 days left!).

Video & Photo

You should already have a BandPage profile photo uploaded. It’s your main form of branding on the page so choose a good photo that embodies who you are as an artist.

When uploading your photo or video, be sure to use an image that will catch the eye and is related to the offer. Unique, bright, colorful, high-resolution images get more clicks.

If you choose to make a video, there are a few important things to keep in mind.

  • Make it personable.  Don’t be afraid to get in front of the camera and tell your fans how excited you are about this opportunity to engage and connect with them.  You don’t have to be sales-y, just be yourself and stay true to who you are as an artists.  
  • It doesn’t have to be perfect.  Knock it out in a couple of hours with a few friends or spend days editing it – whatever floats your boat.  Being yourself and being genuine goes a lot further than a slick, well-produced video. If you can do both, even better!
  • Be descriptive.  Here is another opportunity to explain to your fans what exactly it is they are getting.

Some Last Notes…

  • Number of Experiences: Start with no more than 3 unique offers.  You are going to need to promote these things to your fans and you dont want to be spamming them day after day.  Many artists prefer to promote one offer at a time.  Others have found success promoting a handful at the same time.  Find what works for you.  We feel keeping the number of unique offers low challenges you to really develop the ones you do have and that’s important.
  • Try to Keep Your Offer Audience Wide: If you have offers set in certain geographic areas, you’ll be limiting your audience to those of your fans who live near that region. Be aware of when this happens because you’ll be able to target those fans really well with Facebook ads. If you’re offering instrument lessons, be aware that you’re limiting the pool of potential buyers to your fans who happen to be currently learning how to play that exact instrument.
  • Fill Out Your BandPage Profile:  The Marketplace is another opportunity for you to market your content so important that your BandPage profile be up-to-date.  A fan may come across your profile looking to check out that signed vinyl test pressing you just put up for sale and notice you are playing in their town in a few weeks.  Or your offer might catch the eye of a fan of another band and they may want to check out your songs or videos.  You never know who is going to be seeing and listening to your stuff so make sure it’s all filled out and completely updated.

Those are our tips for setting up a great Experience! Definitely leave us feedback if you have questions or thoughts – and check out our other posts regarding promoting your offers if you haven’t already.